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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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kayla gardner

July 2, 2025

4  out of  5
rating by kayla gardner
"Morgan and Catrina are so great to deal with, they always go above and beyond when it comes to helping. The only complaint I have is about prices going up(and continuing to go up) and taking away trailer insurance."
We responded:
"Hi Kayla, Thank you so much for your kind words and feedback. Thank you also for your years of loyal business. My team is amazing, and I am glad you appreciate their efforts and professionalism. I agree, rates and product availability in California are challenging lately. I have personally been working with our legislators and other stake holders to hopefully get California back to a less volatile status. We too are very much looking forward to offering our full policy lineup in the future. We don't like saying no, that is for sure. If you haven't taken advantage of it yet, I encourage you to set an appointment to come into the office for a full review to make sure we have your coverages optimized, identify any potential gaps, and maximize your discounts. As an insurance and financial services agency, we have many ways to help potentially off-set other economic challenges. Thank you again, and I hope to see you in the office soon!"
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Deb Arnold

June 26, 2025

5  out of  5
rating by Deb Arnold
"Catrina was a godsend this past year. She was able to hold my hand as my husband was struggling with some health issues. She kept me calm and helped me get my husband signed up for Medicare Part D plan after having a hiccup at the beginning of the year. She has been there every step of this year. If i cannot find what I need, she is johnny on the spot to help me find it and move forward. I would without a doubt recommend Catrina to anyone in need of insurance and Medicare assistance."
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The Do-Over Podcast

June 26, 2025

5  out of  5
rating by The Do-Over Podcast
"Aimee was fantastic!!!! I don’t like going into things completely uneducated and, self admittedly, I am completely uneducated about this. Aimee could tell I was lost and nervous and she calmed my nerves by giving me soft explanations about concepts that I did not understand, and getting me scheduled to help me get taken care of. She was extremely kind, courteous, professional, and legitimately wanted to help me. Amazing stuff!!!"
We responded:
"Drew, thank you for your kind words. I agree, Aimee is awesome. I'll make sure I pass on the praise. Thank you for trusting us to protect what is most important to you!"
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dr.fyler 1963

June 25, 2025

5  out of  5
rating by dr.fyler 1963
"I’ve been dealing with Adam Hopkins office for the past 15 years and him and his team has always been super helpful and supportive. They have treated me very well for so long and I appreciate them very much."
We responded:
"Hi Joey! Thank you so much for your kind words, and years of loyal business. Say hello to the rest of the family for me!"
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Marcus romero

June 24, 2025

5  out of  5
rating by Marcus romero
"Great customer service and quick to reply when needed"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance and financial services needs. If there is anything else we can do to help, please let us know! "
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Deb McG

June 24, 2025

5  out of  5
rating by Deb McG
"I am so grateful and thankful for Aimee. She took her time to speak to me today about life insurance products. I am very confident that I have found just the right place for my insurance needs."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Belen Gutierrez

June 23, 2025

5  out of  5
rating by Belen Gutierrez
"Adam Hopkins' office has taken great care of our families needs and has helped us get the best insurance deals for our home, auto, and life. They are very knowledgeable and take their time explaining all policies, prices, and where we would be able to get the most bang for our buck. I highly recommend this office. Staff are always kind and willing to help. 😀"
We responded:
"Hi Belen! We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Say hello to the rest of the family for me!"
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urinda ledesma

June 20, 2025

5  out of  5
rating by urinda ledesma
"I had a great experience working with Morgan! She was incredibly friendly, patient, and knowledgeable. From the moment we started talking, she made me feel comfortable and at ease. I never felt rushed or hesitant to ask questions—she welcomed every one of them and answered clearly. It's not often you come across someone who makes the whole insurance process feel easy and stress-free, but Morgan did exactly that. Highly recommend working with her!"
We responded:
"Urinda, thank you for taking the time to share your thoughts! Morgan is awesome. We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Jose zamora

June 19, 2025

5  out of  5
rating by Jose zamora
"Great customer service Communication is always great And I even get reminders 👍"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Debbie Candia

June 18, 2025

5  out of  5
rating by Debbie Candia
"We have been with State Farm, Adam Hopkins for many many years . Always appreciate their attention to our needs whatever they may be . Thank you Catrina ! We have Homeowners and Car Insurance, wouldn’t trade them for the world."
We responded:
"Debbie I'm so thankful for your feedback, and thank you for your years of loyal business. It’s our pleasure to help you protect what is important to you. BTW... Happy 50th anniversary to you and Tony next month from the entire Adam Hopkins State Farm team! "
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Richard David

June 18, 2025

5  out of  5
rating by Richard David
"Adam has always been the guy to talk to when it comes to insurance. He’s a no nonsense kind of guy, and he doesn’t push you into something you don’t need. He always explains situations clearly and makes you aware of whatever is going on with the insurance industry. I recommend him for anyone looking to get insurance."
We responded:
"Richard, Thank you for your 5-star review, and for your support and loyalty over the years! My State Farm team and I are happy to be your good neighbor! "
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sesama3

June 18, 2025

5  out of  5
rating by sesama3
"When my rates went up for my car insurance, Katrina worked with me very diligently to figure out exactly what happened and why And then helped us figure out some ways to cut costs. I appreciated all the time and effort she put into helping me out."
We responded:
"Shawn, I appreciate your review, and for your years of loyal business! We are delighted to know you had a great experience with our State Farm office. I will pass on your kind words to Catrina. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Adrian McInnis

June 12, 2025

5  out of  5
rating by Adrian McInnis
"Aimee did a wonderful looking into my situation, then following up with me right away. I really appreciated her help."
We responded:
"Adrian, thank you for the review! I will pass on your appreciation. If there is anything else we can help with, don’t hesitate to reach out."
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Paula B

May 22, 2025

5  out of  5
rating by Paula B
"I recently had the opportunity to visit with my agent Adam Hopkins. We reviewed all my policies and discussed the current insurance environment in California. Adam is very knowledgeable about the industry and how State Farm is addressing changes. I love working with Adam and his staff Catrina and Morgan! I highly recommend Adam and his staff!!"
We responded:
"Thank you so much for your kind words Paula! More importantly, thank you for your years of loyal business, and for taking the time to meet with us. I will make sure the team hears your praises. It has been our pleasure to help protect all that is important to you. "
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Kevin Johnson

May 5, 2025

5  out of  5
rating by Kevin Johnson
"Very knowledgeable. Sat down with me and went through everything one by one to ensure there wasn't anything overlooked. Thanks Adam."
We responded:
"Thanks for the review Kevin! More importantly, thank you for taking the time to meet to make sure we are protecting what is important to you as best we can. "
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maricela Guerra-Orozco

April 25, 2025

5  out of  5
rating by maricela Guerra-Orozco
"Wonderful State Farm agent. Adam is so helpful and thorough in his explanations. Love the visual illustrations as well - makes everything easy to understand. Adam has a great team as well - everyone is so nice and helpful. Don’t have any complaints. I’ve been with State Farm and this agent for years now :)"
We responded:
"Maricela, thank you so much for the review, and thank you for trusting us to protect all that is important to you and your family. We pride ourselves on helping great people like you and Jose. I’ll definitely share your kind words with my team. Have a great weekend, and we look forward to seeing you again soon!"
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Sharon Perkins

March 11, 2025

5  out of  5
rating by Sharon Perkins
"Adam was very helpful and fully explained my questions and concerns. His assistant, Morgan was very friendly and very knowledgeable. Great experience!"
We responded:
"Thank you Sharon for your kind words, and thank you and your family for your decades of loyal business with State Farm! We look forward to helping you with your insurance and financial services needs for many years to come! - Adam & Team"
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Daisy Orta

December 18, 2024

5  out of  5
rating by Daisy Orta
"The best State Farm Agent Office in Kern County. Morgan, up in the front office, will always go above and beyond to service your account, especially when multiple policies are involved. Thankful for Adam and his team of reputable employees!"
We responded:
"Hi Daisy! We appreciate your review! We are delighted to know you had a great experience with our State Farm office. I will pass on your kind words to Morgan. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! -Adam"
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T R

December 18, 2024

4  out of  5
rating by T R
"Morgan has been a delight. Super competent and respectful . Will continue doing business with her"
We responded:
"Thank you for your review! We appreciate your feedback and are glad to know that you had a positive experience with our State Farm team. We’re here to help! -Adam"
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Christine Conrad

September 1, 2024

5  out of  5
rating by Christine Conrad
"I was recently looking for direction on what changes I could make to a previous life insurance policy that I held that was from a different agency. Adam spent the time to listen to my current needs and offered several choices. He came up with a perfect plan that covered those needs. His entire staff has been so helpful. It made it really easy to switch insurance companies. I would definitely recommend him."
We responded:
"Thank you Christine for your kind words. It’s been a pleasure working with you and your husband to find a life policy that best suits your needs!"
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Betty martinez

August 29, 2024

5  out of  5
rating by Betty martinez
"Very kind and helpful such a sweet person !!!! 10/10 recommend her helping"
We responded:
"Betty, thank you so much for the review, and for trusting us to help with your auto insurance needs! I will pass your praises onto Morgan. Have a great day!"
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Ally Diosdado

August 16, 2024

5  out of  5
rating by Ally Diosdado
"I spoke with Catrina about my policy and she was very informative and understanding to my needs. I appreciated her time and I appreciate all the information she was able to give me about my policy and any changes I may need to make in the future. She was great."
We responded:
"Ally, thank you for your review! Catrina is awesome. Have a great weekend!"
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Christine Greene

July 31, 2024

5  out of  5
rating by Christine Greene
"Nikki Moore gave me a comparison of my current insurance with that of State Farm. Which was exactly what I needed to make a choice I had to make for our family. She is very knowledgeable and was very helpful in getting me the information I needed for auto insurance. Now she’s checking on other policies for me. I look forward to working with Nikki to get our insurance needs in place!"
We responded:
"Thank you Christine for trusting us to protect you and your family! Nikki is top notch, and I love to hear you had a great experience. "
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Kim Ziegler

June 25, 2024

5  out of  5
rating by Kim Ziegler
"I never write reviews, and I mean never, but today it was a must. I had the best experience today updating my insurance and getting new insurance for our puppy. Morgan went above and beyond helping me pick the insurance that was best for our family. Morgan is the sweetest, kindest,personable,impressive, knowledgeable and yes, professional person that has ever help me choosing insurance . She made me feel so comfortable,not pushy at all, She truly cared about me, the needs of my family & furbabies and what policy would fit our family best. Morgan, I can’t Thank you enough for your time,patience and help today. I’m so happy you were the one that took my call. You are an amazing person and I’m so happy I got the chance to get to know you as well. I’m more than pleased with our new and improved policies and could not have done it without you. Thanks again Morgan so very much. You are appreciated more than you know. Hugs, Kim Ziegler"
We responded:
"Wow! Kim, thank you for the kind words! I agree Morgan is wonderful. Thank you so much for trusting us to protect your puppy. You will have to bring it by to meet our office pup Charlie. I will make sure to pass on your praises to Morgan."
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Brad Witmondt

May 29, 2024

5  out of  5
rating by Brad Witmondt
"Nikki Moore helped my family and I out immensely. Not only did her professionalism stand out to me but her patience, kindness and diligence in her follow through! I felt like I bugged her a lot asking tons of questions. Nikki got back to me on all questions showing kindness and did everything she said she would do. Kudos to her hard work, dedication and commitment to excellence. Thank you, Nikki Moore and State Farm!"
We responded:
"Thank you Brad! I can’t agree more. Nikki is stellar. Thank you for trusting us to help with your and your family’s insurance needs!"